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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9708
Experience:  Computer specialist
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I tried to put an app into the mobile the phone keeps asking

Resolved Question:

I tried to put an app into the mobile the phone keeps asking for my Microsoft account I put in the I put a code in and will not accept it.
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue.What is the microsoft account email please?
Customer: replied 1 year ago.
Expert:  Randy Computer Tech replied 1 year ago.
okay, do you still have the phone number ending in 90?If yes, what is the full number please?
Customer: replied 1 year ago.

yes 890

Expert:  Randy Computer Tech replied 1 year ago.
okay, what is the full number please?
Expert:  Randy Computer Tech replied 1 year ago.
sorry, just the last four numbers please?
Customer: replied 1 year ago.

07512693890

Expert:  Randy Computer Tech replied 1 year ago.
okay, thank you. i just had a code sent to that number. Let me know the code as soon as you get it please.
Customer: replied 1 year ago.

yes the code has com thru

Expert:  Randy Computer Tech replied 1 year ago.
okay, what is the code please?
Customer: replied 1 year ago.
(###) ###-####/p>
Expert:  Randy Computer Tech replied 1 year ago.
okay, thank you. Do you have the email ***@******.*** open or can you access that email now?
Expert:  Randy Computer Tech replied 1 year ago.
I sent the new password ***** that email. Use it on your phone with the microsoft account username***@******.*** reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.Thank you very much!
Randy Computer Tech and 4 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

thankyou for your help.

Expert:  Randy Computer Tech replied 1 year ago.
your welcome!
Expert:  Randy Computer Tech replied 1 year ago.
Please let me know if you need any other assistance. Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!