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John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 4991
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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I am continuously receiving phone from said windows technical

Resolved Question:

I am continuously receiving phone from said windows technical saying that someone is trying to hack into my computer and that my anti virus does not protect me. Could you please tell me if this is true or some kind of a scam.
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.
Hello my name is***** will be assisting you today. I will try my best to help youMa'am this is a scam call to either to get access to your PC or sell their service.Please do not provide any of your personal or bank details also do not let them access your PC.You can find more about such scams using this link :- http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspxUsually these scammers ask to access your PC and runs some programs and show that your PC has lot of errors (which are fake)then they asks you to take their service package to fix the issue.Avoid these callers and emails. You can also collect their details like company name,website address,name etc and report it to local police station or you can report it using these web link http://www.actionfraud.police.uk/report_fraud If you have any further questions please do not hesitate to ask.If you do not have any further questions please rate positively using the options just below this reply box or above this page select the rating and click on submit. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/Sincerely,JohnNote: - To reply back to me use the reply box below in this page.
Customer: replied 1 year ago.
very helpful thank you.
Expert:  John replied 1 year ago.
Glad to know that.Please take a moment to rate my service using the options just below this reply box or above this page select the star rating/smiley face and click on submit.Have a Great God Blessed DaySincerely,John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 4991
Experience: I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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