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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My broadband connection went down 13/12/2015. stil no connection

Customer Question

my broadband connection went down 13/12/2015. stil no connection 25/1/2016 12.25.
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to know that you are facing problem with your internet connection. Let me know what type of internet connection you have and let me know the service provider name as well.
Customer: replied 1 year ago.
talktalk. Ronald morbey @talktalk.net
Expert:  Michelle replied 1 year ago.
let me know which one you have Plus TV, BroadbandSimplyBroadbandor Superfast Fibre Broadband
Customer: replied 1 year ago.
simply broadband
Expert:  Michelle replied 1 year ago.
do you have a phone service included on the broadband package. I am trying to identify the hardware you have.
Expert:  Michelle replied 1 year ago.
how are you communicating with me now.
Expert:  Michelle replied 1 year ago.
https://www.youtube.com/watch?v=5S8O_S_k5ek
Expert:  Michelle replied 1 year ago.
check the video link and make sure your talktalk hardware is conneted fine and the phone line is active. let me know after you check.