How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16033
Experience:  Over 10 years of professional experience.
30759776
Type Your Computer Question Here...
Jason Jones is online now

Why does my computer constantly doing a scan

Resolved Question:

Hello why does my computer constantly doing a scan

Why have I heard nothing from you even though I have paid and how long will it take to get an answer.

Also you sent me an e mail which went to my spam folder and I cannot go to the question section.

Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
Hello,
I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a screen sharing session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
Customer: replied 1 year ago.

Hello I hope you can help I already have paid 37Euros and cannot afford to pay any more so how can you help me

Expert:  Jason Jones replied 1 year ago.
I can help at no extra charge. Before we begin, please describe the problem using as much detail as you can so that I know what to expect when the remote begins.
Customer: replied 1 year ago.

You are an angel thank you. ***** turn my computer on in the morning it starts scanning and continues to do so until I switch my computer off at night When I go onto Face Book often the page freezes

Expert:  Jason Jones replied 1 year ago.
Thank you. Let's get started, shall we?
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 69 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.
I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason
Jason Jones and other Computer Specialists are ready to help you

Related Computer Questions