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John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5263
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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Error 1935 how can I overcome this error when I download

Resolved Question:

Error 1935
Hi how can I overcome this error when I download a new program (turbocad).
many thanks
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Sir just to make sure could you please check whether this error is showing while downloading or installing it?Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other?Sincerely,JohnNote: - Please reply using the box below.
Customer: replied 1 year ago.
Hi John
It happens when installing, and i am on windows 8
Expert:  John replied 1 year ago.
Hello sir.Thank you for the details.Which security program is installed in the PC?Do you get this same error when you try to install another programs?John
Customer: replied 1 year ago.
Norton 360 ok
Expert:  John replied 1 year ago.
May i remote access to your PC and check the issue you are facing directly. It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.John
Customer: replied 1 year ago.
Hi John that fine
Expert:  John replied 1 year ago.
Thank you.Please click on this link ***** will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
Expert:  John replied 1 year ago.
If you are satisfied with my services/answer please rate positively using the options just below this page or on the top of this page,select the rating and click on submit. Have a Great God blessed Day. If you need any help in the future please use this link to ask for me,John
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