How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37449
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
30037186
Type Your Computer Question Here...
Viet - Computer Tech is online now

My pc is xp home edition modle361okl- o4wb66.can i up grade it to 7 ore 10 also can i ma

Resolved Question:

my pc is xp home edition modle361okl-
o4wb66.can i up grade it to 7 ore 10
also can i make it go faster and more
memory
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Usually, for windows xp computer, it's not upgrade to windows 10, and even if it's compatible with windows 10, it can slow down your computer more since windows 10 takes more memory / resources on your computer.I can speed up your computer, and fix any computer issue you have. Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.
Customer: replied 1 year ago.
can i up grade to windows 7 and can i put in more memory and more speed if not thank you for support
Expert:  Viet - Computer Tech replied 1 year ago.
You would have to purchase Windows 7 license / disk first. But first, I need to know your exact computer model; the model, 3610KL-04W-B69, that you've given me, looks like it's the model for the computer fan on your computer. Do you see any other model at the back of your computer? Did you buy this computer as a model, or did you or someone build this computer?And/or you can go to the website below, and download the scanner to see if it can detect your system, and then it will show if you can upgrade RAM memory for your system or not.http://www.crucial.com/I can also connect remotely to your computer and check it directly for you. I can also help speeding up your computer (maybe without needing to upgrade to Windows 7 or 10 and/or without needing to upgrade memory.)Is there any specific feature / option / program you'd like to have in Windows 7 or 10?Please reply at the box below to continue. Thank you.
Expert:  Viet - Computer Tech replied 1 year ago.
If you still need help with this or with anything else, please reply at the box below, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,
Viet - Computer Tech and 3 other Computer Specialists are ready to help you

Related Computer Questions