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Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 2933
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
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I have recently upgraded to windows 10 and then found that

Customer Question

I have recently upgraded to windows 10 and then found that my printer was not working
I tried to download back again to windows 7, but seemed to end up with a mixture and still my printer is not working
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.Sorry to hear you're having trouble with your computer.May I start a remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin
Martin and 7 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
yes
Expert:  Martin replied 1 year ago.
Thank you. From your computer click the following link:https://ngmt.screenconnect.com/?Session=40c9f86e-9fdc-4e68-b09e-5a1e04f0f1a7Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin
Expert:  Martin replied 1 year ago.
Connected!