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Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17323
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Can we need a new battery, we cannot make the kindle switch

Customer Question

Can we need a new battery, we cannot make the kindle switch back on after plugging the lead in to 'charge it. Still dead and cannot see anything we can do. How much is a new battery? is it that? Do we need more than just a lead do we need a special charger. We cannot use this at all now.
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.
Hi Susan,If you contact Amazon they will usually replace the Kindle free of charge when the battery dies.You can contact them at: http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=200127470