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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37463
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have lost my hotmail password ***** it isnt letting me

Resolved Question:

hello i have lost my hotmail password ***** it isnt letting me into my account how can i reset it as i have a diffrent number to get a code to activate it
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
im not sure its just a acer aspire 5310
Expert:  Viet - Computer Tech replied 1 year ago.
Can I connect remotely to your computer, so I can help you directly? Please reply at the box below. Thank you.
Customer: replied 1 year ago.
yes
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=4eae467e-a44b-4cf2-8e9d-3273a3e09e54, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Viet - Computer Tech and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
ive already paid 25pounds
Customer: replied 1 year ago.
hi
Expert:  Viet - Computer Tech replied 1 year ago.
Please click on the website below in order to connect with me remotely, then I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=4eae467e-a44b-4cf2-8e9d-3273a3e09e54, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
Via remote support, I've helped submitting the account recovery request. Please wait for Microsoft to respond to your gmail address. If you need anything else, please let me know any time. Thank you very much.