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Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2735
Experience:  A+ MCSE with over 12 years experience.
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I have just received an e-mail telling me I have to

Resolved Question:

Hello, I have just received an e-mail telling me I have to download some software or I may not be able to continue using my 5th generation kindle. Can you confirm this is correct as I am always wary of scams? It also says it could take overnight pse confirm? Thank you.
Andy Kane
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.
Hi. My name is***** you for your question and the opportunity to assist.The email you received is not a scam. Amazon has released updated software for the Kindle.The update can indeed take overnight. It will automatically update when you have your Kindleconnected to wireless.Please see my link below for confirmation.Amazon Software Update
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