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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36541
Experience:  Over 15 years of consulting to the IT industry
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My I phone has just upgraded but to activate I need to know

Customer Question

My I phone has just upgraded but to activate I need to know my Apple ID and password, have tried various passwords but to no avail , I need to reset these How? phone no is ***********
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there and welcomeIf you have forgotten your Apple ID you used, you can retrieve i via the link belowhttps://iforgot.apple.com/appleid#!&section=appleidOnce done, you will likely need to reset your password ***** this you can do via my link belowhttps://iforgot.apple.com/password/verify/appleidUse the link to reset your password ***** once done use this new passwordOnce done, you can use these details to sign in on your deviceI can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.Else let me know the results please.

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