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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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Samsung NP-RF711-503UK 17.3 Notebook Computer serial number

Resolved Question:

Samsung NP-RF711-503UK 17.3 Notebook Computer serial number BZTK93BB400081
keyboard generating spurious characters? Using Logitech remote keyboard at the moment.
Any suggestions?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you explain exactly which characters it is giving please? Is it giving numbers when you press on some of the letter keys?
Customer: replied 1 year ago.
a= b=bfg c= d=ceced e= f= fg !!!
Expert:  Richard replied 1 year ago.
When did the problem start?
Expert:  Richard replied 1 year ago.
Michael, it is easier if I connect to your computer and do this instead.Please accept the offer so I can, as opposed to a phone call.
Customer: replied 1 year ago.
yce
yes by all means
Expert:  Richard replied 1 year ago.
ok, please accept the offer so we can do this
Richard and 3 other Computer Specialists are ready to help you
Expert:  Richard replied 1 year ago.
Thank you Can you go to www.teamviewer.com Click on Download in the middle of the page Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you