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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9491
Experience:  Computer specialist
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Purchased a kindleparper white today connected it to wifi and

Resolved Question:

purchased a kindleparper white today connected it to wifi and rhen had difficulty with the regiatration so decided I had better get the charging done. connected it to my laptop as required and got a screen that told me if I wanted to use or shop to remove the usb from
the computer I did not do this and it has now been running on this screen for many hours
there is a lighteninh symbol on screen
my lap top is hp pavilion
am I doing something wrong or is it a problem with the kindle
jen smallwood
Submitted: 12 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 12 months ago.
This sounds like a glitch happened when it was connected to the computer. Follow these steps and the kindle will work normally again.Press and hold the power button down for 30 seconds, then power back on.
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9491
Experience: Computer specialist
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