How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

My son has changed the picture on my hotmail account to him!

Customer Question

My son has changed the picture on my hotmail account to him! I have had tech staff look at it( I am a teacher) and they cannot remove his picture! I have gone into my profile and tried to change it but it is still him when I check my sent emails.
What can I do?
Thank you
Susan
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 1 year ago.
sure
Expert:  Kamil Anwar replied 1 year ago.
Please click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=979079
Customer: replied 1 year ago.
He has a pic on my account that I cannot remove
Expert:  Kamil Anwar replied 1 year ago.
I'll check this for you. Please click on the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=979079

Related Computer Questions