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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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My PC needed a repair which resulted in going back to the factory

Customer Question

My PC needed a repair which resulted in going back to the factory setting which means I have lost all my Norton information. What shall I do?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there and welcomedid you already do the Factory Settings?
Richard and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
please talk to me. I have an important appointment which I can not miss at 12 noon. The PC is on factory settings now. Am I covered by Norton insurance?
Expert:  Richard replied 1 year ago.
calling now
Expert:  Richard replied 1 year ago.
http://norton.com/setup
Customer: replied 1 year ago.
Please telephone me on 01273 834667 now to help me replace what has been lost by going back to a factory setting. This is very urgent so please telephone me now.Jaquie
Expert:  Richard replied 1 year ago.
I am unable to call again at the moment, but what was the problem you had doing the instructions we discussed and I gave?