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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38984
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have purchased Office 365. On trying to download it said

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I have purchased Office 365. On trying to download it said I needed JavaScript and on downloading JavaScript it has only partially downloaded I have accidently closed all of the dropdown menus. Can you help me to complete both downloads
Hi,I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
Windows 10 and yes to remote access
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=93ab6e25-b2b4-4619-b9fa-f46702166f47, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Viet - Computer Tech and other Computer Specialists are ready to help you
Thank you; please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=93ab6e25-b2b4-4619-b9fa-f46702166f47, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. Click on the website below in order to connect remotely with me:http://tinyurl.com/hcxr45s2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.