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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38521
Experience:  Over 15 years of consulting to the IT industry
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I have a small lap top which had windows 8 (or maybe 7 I'm

Customer Question

I have a small lap top which had windows 8 (or maybe 7 I'm not to technical) which I could work with and use as I needed, then one day last week I turned it on and it proceeded to upgrade to windows 10 (not sure how) it was so different I seem to have lost everything that I was used to. And now when I just switched it on it is stuck on what I think is the desk top page (pic of my lap top) would you please help !!
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there and welcomeFirst, are you stuck on the sign in page? Is this the issue you have?
Customer: replied 1 year ago.
Sorry, No I have singed in and opened with my password
Expert:  Richard replied 1 year ago.
ok, so it is after you sign in it does not get to your desktop?Try to be as descriptive as you can please
Richard and other Computer Specialists are ready to help you
Expert:  Richard replied 1 year ago.
calling
Customer: replied 1 year ago.
Richard would you call me back please.....Brian
Expert:  Richard replied 1 year ago.
can you send your number again please
Customer: replied 1 year ago.
01522 868782
Expert:  Richard replied 1 year ago.
calling