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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
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Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I changed my computer on 04 04 2014 and had been backing files

Customer Question

I changed my computer on 04 04 2014 and had been backing files using Maxtor One touch 4 Mini. Maxtor is plugged in and the light is on and I had assumed it was backing up. However it has not been working since 2014. i hve also recently upgraded from Windows 8.1 to 10. how can this external hard drive be reactivated?
Submitted: 7 months ago.
Category: Computer
Expert:  Cris replied 7 months ago.
Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you with your question. Can I offer you a secure remote connection. I can setup your backups and show you how to find out if the backup is completing.
Expert:  Cris replied 7 months ago.
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    Kamil Anwar

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