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Cris
Cris, Computer Enthusiast
Category: Computer
Satisfied Customers: 5857
Experience:  A technician which covers all grounds including E-Readers.
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I purchased three kindle books which have not downloaded to

Customer Question

i purchased three kindle books which have not downloaded to my kindle.
Submitted: 7 months ago.
Category: Computer
Expert:  Cris replied 7 months ago.
Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you. This could be a possible glitch, press and hold the power button for 20 seconds. The device will shut off then turn back on, allow about 1 minute for connections to restore. Please let me know if the books then appear. We can continue troubleshooting if that does not resolve the problem,
Expert:  Cris replied 7 months ago.
How did the solution work out for you?
Expert:  Cris replied 7 months ago.
If the solution worked please rate my service at the top and submit. If not reply back to me to continue working on the issue.

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