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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37435
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My kindle won't connect with Wi-Fi.It's a wireless connection

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My kindle won't connect with Wi-Fi.It's a wireless connection to a modem which also connects this pc to internet.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Was this kindle working fine with this modem previously? Or is this a new kindle or new modem?What's the model of your internet modem?What happens when you connect your kindle to your wi-fi / wireless network name? Does it ask for password? Is there any error or message?Please reply at the box below. Thank you,
Viet - Computer Tech and other Computer Specialists are ready to help you
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you; please click on the website below in order to connect with me remotely, then I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=5799698a-eb78-488d-baf1-c18897c19471, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.

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