How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Martin Your Own Question
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 2933
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
74139101
Type Your Computer Question Here...
Martin is online now

Can you help me to get into Microsoft to update my account

Customer Question

Can you help me to get into Microsoft to update my account please
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello Shirley and welcome.Sorry to hear you're having trouble with your computer.What happens when you try to sign in, does it give you any specific errors?Please reply using the box below.Regards,Martin
Martin and 7 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
I am not sure what you want me to do next
Expert:  Martin replied 1 year ago.
Thank you. From your computer click the following link:https://ngmt.screenconnect.com/?Session=424c4cce-6b15-4479-8316-90b9dbe25439Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin