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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37478
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Password ***** recognised

Resolved Question:

password ***** recognised
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. What kind of password ***** *****?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
windows7
first name of child and number
Expert:  Viet - Computer Tech replied 1 year ago.
What kind of password ***** ***** such as email password, facebook password, wi-fi / wireless password, etc.?Please reply at the box below. Thank you,
Viet - Computer Tech and 2 other Computer Specialists are ready to help you
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you; please click on the website below in order to connect with me remotely, so I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=44ef0ced-9c93-4ba2-b94c-f36993708224, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
1. Click on the website below in order to connect remotely with me, then I can help you directly:http://tinyurl.com/z9tve6z2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.
Expert:  Viet - Computer Tech replied 1 year ago.
Connected, thanks.
Expert:  Viet - Computer Tech replied 1 year ago.
Still working on issue, thanks.
Expert:  Viet - Computer Tech replied 1 year ago.
I have resolved your BT account issue password ***** remote support. If you need help with anything else, please come back any time. Thank you very much.

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