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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 172
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I wonder if you could help me. Since downloading the natwest

Customer Question

I wonder if you could help me. Since downloading the natwest security programme for online banking, I have been having trouble accessing my accounts. A message comes up saying that attackers may be hacking my computer
Submitted: 1 year ago.
Category: Computer
Expert:  Cris replied 1 year ago.
Hi, thanks for using JustAnswer.com I am Cris and will be more then glad to assist you. Can I offer you secure remote support so I can look into your issue and resolve it?
Expert:  Cris replied 1 year ago.
It appears there was an issue with payment.
Expert:  Cris replied 1 year ago.
Where you able to correct the credit card issue so we can continue?
Expert:  Cris replied 1 year ago.
Did you still want assistance with your issue?
Customer: replied 1 year ago.
You have taken £28.00 from my account, could you please return it to my account. I have spoken to Natwest and they tell me that I should not pay to repair a problem that their security software has provided. Thanks very much