How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 41126
Experience:  Over 15 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now

I had a long conversation with Richard yesterday getting my

This answer was rated:

I had a long conversation with Richard yesterday getting my disc working for my camera, he was sucsesful last night , I went on this morning to down load my pictures but the computer could not find my camera Richard tells me this is now another question so I have logged on again. Norman
Hi there NormanCan you connect the camera to a different USB port on the computerTell me please if it is then detected
Customer: replied 1 year ago.
I have tried and got the same answer
Can you press the windows key + EA new window will open.Click on this PC and tell me what devices and drivers are listed there please.
Richard and 7 other Computer Specialists are ready to help you
Thank you Can you go to www.teamviewer.com Click on Download in the middle of the page Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you