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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38422
Experience:  Over 15 years of consulting to the IT industry
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Where do 'i find my wifi password

Customer Question

Where do `i find my wifi password
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there Susan and welcomeDo you already have a windows computer connected to your wifi network? As we can get the password ***** this
Customer: replied 1 year ago.
This is for my kindle. I have an apple computer
Expert:  Richard replied 1 year ago.
ok, can you tell me please the make and model of your wifi router?
Richard and 3 other Computer Specialists are ready to help you
Expert:  Richard replied 1 year ago.
Thank youOn your MAC computer Can you go to www.teamviewer.com Click on Download in the middle of the page Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you
Customer: replied 1 year ago.
Do I have to disconnect you in order to go into team viewer
Customer: replied 1 year ago.
Sorry to be stupid, but if I want to get back into safari it seems to refuse to open as I have your page open
Expert:  Richard replied 1 year ago.
You can click on the link I gave and it takes you to the page.The link is the blue text.
Customer: replied 1 year ago.
I am completely baffled, I have downloaded team viewer etc. but can't find any answers.
Expert:  Richard replied 1 year ago.
ok, I need you please to take the time and carefully follow the instructions I gave you....When you download Teamviewer, you install it on your computer.Open it (it is a program) and give me the ID and Password *****
Customer: replied 1 year ago.
password 9ned9ned
What is the ID
Expert:  Richard replied 1 year ago.
its above the password, Your ID
Customer: replied 1 year ago.
The make and model of my router is BTBusiness Hub 178 2701HGV-C
Expert:  Richard replied 1 year ago.
ThanksLook on the router and you will see wireless key or Security KeyThis is the password ***** use.Let me know the results please
Customer: replied 1 year ago.
It continues to tell me that it is unable to connect to my local network (i.e. btbusiness hub)
Expert:  Richard replied 1 year ago.
Did you find the password ***** the back off the Wifi Router?
Customer: replied 1 year ago.
Yes. It is on the top of it and is described as wifi key
Expert:  Richard replied 1 year ago.
That is it, now remove the power to the BT Hub (so disconnect from power socket)Then wait 5 minutes, connect the power, restart the Mac and then try to connect.Make sure you enter the password ***** as you see it, eg:PASSword ***** ***** to passWORDLet me know the results please.
Customer: replied 1 year ago.
That did the trick, thank you. It all sprang back into life.
Expert:  Richard replied 1 year ago.
Your welcome!