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Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 20208
Experience:  Expert for over 10 years
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Good afternoon just got acer z530 mainly to use as sat nav

Resolved Question:

Good afternoon just got acer z530 mainly to use as sat nav but can't get a connection on phone for downloading maps
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.
Hi! Are you able to surf the internet on the phone?
Customer: replied 1 year ago.
no
Expert:  Josh replied 1 year ago.
Thank you for confirming that information. If you are unable to surf the internet or get a connection then either your phone is not activated properly or your cell phone provider does not have data enabled. Who is your carrier?
Customer: replied 1 year ago.
O2
Expert:  Josh replied 1 year ago.
Do you have pay as you go or do you have the monthly payment?
Customer: replied 1 year ago.
PAY AND GO WITH £14 CREDIT
Expert:  Josh replied 1 year ago.
Please call O2 at 0344(###) ###-####from a landline or 4445 from your mobile phone (if it works) Let them know that your data coverage is not working properly so they can look into the issue and determine if it was not activated properly. If you can take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.
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