How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Quiksilver07070 Your Own Question

Quiksilver07070
Quiksilver07070, Consultant
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
63493917
Type Your Computer Question Here...
Quiksilver07070 is online now

My ASUS transformer sometimes doesn't sense my finger.What

Resolved Question:

Good afternoon,my ASUS transformer sometimes doesn't sense my finger.What would you advice me to do?
Submitted: 11 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 11 months ago.

Hello Anastasia, and thank you for choosing JUSTANSWER.com

.

Just so we are both on the same page.....I would like to confirm your question.

.

Your ASUS laptop (transformer) mouse TRACKPAD, has trouble recognizing your finger strokes when you attempt to move the mouse, or make a tap to mouse-click.

is that correct?

Customer: replied 11 months ago.
No,it has a touch screen.So when i try to swipe my finger on the screen it doesn't sense it.
Customer: replied 11 months ago.
its the screen that doesn't sense my finger
Expert:  Quiksilver07070 replied 11 months ago.

Ahh...okay....i understand....thank you for clarifying

Expert:  Quiksilver07070 replied 11 months ago.

Have you gone through the Touch Screen calibration setup yet?

Customer: replied 11 months ago.
You're welcome
Customer: replied 11 months ago.
what shall I do?
Expert:  Quiksilver07070 replied 11 months ago.

What version of Windows are you using?

7...8....or 10?

Customer: replied 11 months ago.
Its a tablet transformer and not a computer.Its android version is 4.4.2
Expert:  Quiksilver07070 replied 11 months ago.

Ahh...alrighty.....thank you again.

.

This (economic tablet....meaning: low-end or inexpensive) poses a few possible problems with the Touch sensitivity...ESPECIALLY if its running Android.

.

So....lets run through the most common, up to the point where your hardware is the limiting factor.

.

First we will run through the calibration of touch screen......give me one minute to bring up the HOW TO.

Customer: replied 11 months ago.
OK
Expert:  Quiksilver07070 replied 11 months ago.

Go to your App Store (Google Play Store) and search for an app called TOUCHSCREEN CALIBRATION.

Then, install and open it...and run through the calibration setup.

.

Once you are done....report back here, to let me know if the touch screen touch has improved....or not.

Customer: replied 11 months ago.
Thank you very much my ASUS transformer can now sense my finger.Thank you very much!!!!
Expert:  Quiksilver07070 replied 11 months ago.

Awesome!

Please take a moment to rate my performance.

and Happy memorial Day!

Quiksilver07070, Consultant
Category: Computer
Satisfied Customers: 793
Experience: Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
Quiksilver07070 and 5 other Computer Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    161
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    161
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.
  • http://ww2.justanswer.com/uploads/ZE/zeyank/2014-12-9_221254_zeyank.64x64.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1739
    A+ Certified Technician - 10 Years experience working with all types of computer systems.