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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have installed Office 365 on my desktop pc. When I click

Resolved Question:

I have installed Office 365 on my desktop pc. When I click on an xlsx document, Outlook 2016 does not preview it. I have to go to the file menu and find the file on the list and click on it. How can the previews be restored?
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
Expert:  Kamil Anwar replied 1 year ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Kamil Anwar and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
What do you want me to do?
Expert:  Kamil Anwar replied 1 year ago.

Please click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=213501

Customer: replied 1 year ago.
The response is: "Code does not exist"
Customer: replied 1 year ago.
I want to cease this communication as the problem seems to be solved.
Expert:  Kamil Anwar replied 1 year ago.

When i connected, you stated you do not want to proceed. Then, i logged off. Since the code was used when i connect earlier, it wont work again and now since the problem has been resolved you can request the question to be closed by mailing***@******.***.

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