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My name is ***** ***** certified computer professional with over 10 years experience.
I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
I can install the printer for you with a Secure Remote Screen Connect Session.
okay, thank you. Click on the blue link below and allow the remote session to download and run please>http://www.justanswer.com/remotedesktop/join.aspx?Session=9d90f8d8-6bbd-4286-8e74-a25d3268b15e
The code is on the label on the BTHUB.
It should say wireless password ***** network key.