Hi, and thank you for asking your question.
Please accept our apologies for the delay in responding back to you; may I set up a quick remote session (NO extra charge) to troubleshoot the camera issue now?
Please reply back using the box below. Thank you.
Please do NOT accept any remote assistance offer if it shows up on this page, I'll waive off the remote fee so there will be no extra charge for the remote session. Our service is 100% guaranteed, and we have a A+ rating with the Better Business Bureau:
Kindly let me know how we should continue. If you do want to cancel anyway, I'll go ahead and request a full refund for you now. Thank you.
Hi, did you receive my last two replies (see above)?
Please let me know.
Yes, I'm still here. It looks like you are not getting my replies, so here they are once again:
May I set up a quick remote session to troubleshoot the camera issue now? I'll waive off the remote fee so there will be NO extra charge for the remote session. Our service is 100% guaranteed, and we have an A+ rating with the Better Business Bureau:
Please let me know, and I'll provide you with the steps to connect remotely now. Thank you.
Let's get started with the remote session (NO extra charge) now, so that I can connect directly to your screen and troubleshoot the issue with the camera. Please open up the following link:
On the page that opens up, click "Join session."
Follow the on-screen prompts to download and run the remote file, and we will be connected. Thank you.
Connected now; thank you.
Thank you so much for the GENEROUS bonus; I really do appreciate it! :) Please let me know if you have any other concerns or issues later on; you can get back to this page anytime through your emails received from JustAnswer. Thanks again, and thank you!