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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 37653
Experience:  Over 15 years of consulting to the IT industry
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How can I get windows 10

Resolved Question:

how can I get windows 10
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome Kenneth

Can you click this link and tell me which exact version of windows you have please.

http://whatsmyos.com

Expert:  Richard replied 1 year ago.

Hi there David and welcome

It appears Randy is not online at the moment, would you like to wait for him or work with me on this?

Expert:  Richard replied 1 year ago.

please return to your question here Kenneth

Customer: replied 1 year ago.
windows 7 64 bit
Expert:  Richard replied 1 year ago.

Thanks

Click on this link, download and run the file and it will then do the upgrade for you Kenneth

http://go.microsoft.com/fwlink/?LinkID=799445

Then follow the onscreen steps to do the windows 10 upgrade.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Expert:  Richard replied 1 year ago.

ok, it looks to be an outage in your area or a fault with the Youview box.

Can you call

0333(###) ###-####/p>

And have them run a signal check to see if the signal is still being delivered to you

Let me know the results please.

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