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Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2467
Experience:  4 yrs of Hardware & Software Troubleshoot exp
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Fuji Support I have just returned from holiday in Mallorca

Resolved Question:

Hello Fuji Support
I have just returned from holiday in Mallorca to find that my SD Card on my Fuji JZ has no pictures even though I had viewed them all on holiday - the camera is telling me that I should format the card as is my laptop; it is a devastating issue since I celebrated my 70th birthday on holiday.
The camera has always been so reliable - I should add that it was in the XRay Machine at Palma for an fair length of time since the machine got switched off and on again and the hand luggage went back into the machine.
Can you please for me - perhaps a local agent I can go to to scan the card - I live in Andover, Hampshire - Many thank Roger Edgell SP10 2UF (7) - 07891 887269
Submitted: 1 year ago.
Category: Computer
Expert:  Satchi replied 1 year ago.

Hi , Welcome to Justanswer.com .

It will be better and quick if I can access your computer remotely to fix the problem ..

To do that please follow the below steps

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=b8d3b28d-fba9-4790-8304-edf824e67985

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Customer: replied 1 year ago.
Right you are Satchi
Expert:  Satchi replied 1 year ago.

Yes

Customer: replied 1 year ago.
When are you able to actually advise
Expert:  Satchi replied 1 year ago.

Have you tried to follow the above steps to connect remotely ?

Customer: replied 1 year ago.
Trying now
Expert:  Satchi replied 1 year ago.

As per remote session below is the address for the data recovery lab

Essential Data Recovery*****br />Woodville
Swadlincote
Derbyshire
DE11 7EH

Phone
01283 217094

Email
*****@******.***

Thanks

Satchi

Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2467
Experience: 4 yrs of Hardware & Software Troubleshoot exp
Satchi and other Computer Specialists are ready to help you
Expert:  Mike the Mac Medic replied 1 year ago.

Download this software then let me know and I can remote connect: https://www.cardrecovery.com

Customer: replied 1 year ago.
See Thread above - Satchi has dealt with my enquiry - best regards ***** *****