Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Which email service are you having trouble logging in let me know the part after @ in your email id for example @ yahoo.com?
Note: - Please reply using the box below.
Sir/Ma’am please answer my above question so that i can help you better.
To start remote support please click on this link http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=83eb0e8c-b9ed-45e9-bedb-6f5f1fb35a55 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
I haven't got the access to your computer, is there any problem opening the link i gave or running the remote support tool (Elisnore Screen Connect Client)?