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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9705
Experience:  Computer specialist
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Gud afternoon sir

Customer Question

gud afternoon sir
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

What is the first and last name on the Apple id account?

Customer: replied 1 year ago.
sagar
gurung
Expert:  Randy Computer Tech replied 1 year ago.

okay, thank you. What is the email address that you may have used?

Customer: replied 1 year ago.
Expert:  Randy Computer Tech replied 1 year ago.

okay, thank you. Your Apple ID is***@******.***

Do you know the password?

Randy Computer Tech and 2 other Computer Specialists are ready to help you
Expert:  Randy Computer Tech replied 1 year ago.

are you on a windows computer now?

Customer: replied 1 year ago.
this is macbook
Expert:  Randy Computer Tech replied 1 year ago.

okay, go to teamviewer.com or >>click here<<< and the allow the remote program to run. Then let me know the 9 digit code and password *****

Customer: replied 1 year ago.
can explain abt 9 digit code pls
Expert:  Randy Computer Tech replied 1 year ago.

yes, the 9 digit code will allow our screens to connect and I can help you with the Apple id and password.

Expert:  Randy Computer Tech replied 1 year ago.

I can send you an email that will allow you to reset your Apple id password ***** you prefer to do it that way.

Customer: replied 1 year ago.
sure
Expert:  Randy Computer Tech replied 1 year ago.

Password ***** Email Sent

An email has been sent to your email address,s•••••@yahoo.com. Follow the directions in the email to reset your password

Customer: replied 1 year ago.
i haven't get this email
can u help me please
Expert:  Randy Computer Tech replied 1 year ago.

yes, can you access your yahoo email?*****@******.***

Customer: replied 1 year ago.
Expert:  Randy Computer Tech replied 1 year ago.

okay, I will resend the email from Apple.

Customer: replied 1 year ago.
Ok fine thank u
Expert:  Randy Computer Tech replied 1 year ago.

Password ***** Email Sent from Apple

An email has been sent to your email address,s•••••@yahoo.com. Follow the directions in the email to reset your password.

Customer: replied 1 year ago.
thank you fr the email bt it is not working
Expert:  Randy Computer Tech replied 1 year ago.

okay, did you choose reset now?

Customer: replied 1 year ago.
nope
Expert:  Randy Computer Tech replied 1 year ago.

okay, I can do this for you with a screen connect.

Customer: replied 1 year ago.
okay i ll try it
Expert:  Randy Computer Tech replied 1 year ago.

okay, go to teamviewer.com or >>click here<<< and the allow the remote program to run. Then let me know the 9 digit code and password *****

Customer: replied 1 year ago.
it says this iPhone is currently linked to an apple id (*****@******.***).
sign in with the apple id that was used to set up this iPhone.
Expert:  Randy Computer Tech replied 1 year ago.

did you use a different email when you first set up the iPhone?

Customer: replied 1 year ago.
this is***@******.***
Expert:  Randy Computer Tech replied 1 year ago.

okay,

Unlock Email Sent

An email has been sent to your email address, g•••••@mac.com. Follow the directions in the email to unlock your Apple ID and then sign in again.

Customer: replied 1 year ago.
is that the***@******.***
Expert:  Randy Computer Tech replied 1 year ago.

yes, I had the reset sent to that email.

Customer: replied 1 year ago.
i have already get this notification but i can't find this email
so frm where i can get this email?
Expert:  Randy Computer Tech replied 1 year ago.

it is set to go to***@******.***

Customer: replied 1 year ago.
ok
Customer: replied 1 year ago.
how can find this site i don't get password ***** this email

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