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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36458
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have a Win7 Pro Dell Vostro laptop with hard drive showing

Resolved Question:

I have a Win7 Pro Dell Vostro laptop with hard drive showing 249Gb of 450Gb free.
It also shows a Nuance Cloud drive showing 249Gb of 450Gb free.
What is the Nuance Cloud drive?
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

It is the online storage / cloud program Nuance or Dropbox, etc.. Do you use any program in order to sync your data online / (to the cloud / internet)?

Please let me know. Thank you.

Customer: replied 8 months ago.

I have around 2Gb in Dropbox, but I've never subscribed or heard of Nuance.

Expert:  Viet - Computer Tech replied 8 months ago.

Please click on Start -> Control Panel -> Programs / Programs and Features, and uninstall any Nuance program, if any, there. Thank you.

Customer: replied 8 months ago.

Thanks for your advice.

Yes, it is there (Nuance Cloud Connector / Nuance Paper Port 14 / Nuance PDF Viewer Plus) but I don't see the point of uninstalling.

If it offers cloud storage, then that's useful. I just don't understand why it's there.

I'll check if there is any messages from Nuance, but I've no memory of installing it.

Expert:  Viet - Computer Tech replied 8 months ago.

You're welcome. It could come built-in with your computer, or came with a printer's CD disk. More information about Nuance Cloud:

http://nuance.custhelp.com/app/answers/detail/a_id/6621/~/what-is-the-nuance-cloud-connector%3F

http://www.nuance.com/products/help/NuancePDF/en_US/About_Cloud_Connectors.htm

OK. If you have any further question, please let me know. Thank you,

Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36458
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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