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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 171
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I can't edit a word document using my stylus. 1st time this

Customer Question

Hello, I can't edit a word document using my stylus. 1st time this has happened. Am using a word document from my Dropbox file. Can edit word using my finger & keyboard but not the stylus. Can you help please..
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

What is the make and model of the device with the issue?

Customer: replied 1 year ago.
Hi, Its a Samsung Pro tablet, (model SMP-900), thanks
Expert:  Richard replied 1 year ago.

Thanks

And the stylus is not working at all? In any apps or on the device itself?

Did it work before?

Customer: replied 1 year ago.
Hi, the stylus still works on the tablet, am using it now. It's just when I try to edit a word document it doesn't work. I can edit word documents using my finger ok.
Expert:  Richard replied 1 year ago.

Can you download the app Write

Does it work there?

Customer: replied 1 year ago.
I am using the latest version of word.
Expert:  Richard replied 1 year ago.

ok.... but I am asking plesae

download the app Write

Does it work there?