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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 31120
Experience:  Over 15 years of consulting to the IT industry
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An person phoned me begging me to put my computer on, saying

Customer Question

an person phoned me begging me to put my computer on , saying he worked for microsoft, and my computer wasbeing hacked ,after a long discord istill refused to put me computeron. .he said he could in fact stop my computer from working , and i was going to be reported for not helping him . most of this i recorded.
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

This is 100% a scam. This person was not working for Microsoft and Microsoft would never call you for no reason.
This is what is known as "phone phishing" it is can be a very serious problem if you do let them access your computer.
Basically what they will do is call a lot of phone numbers and say that you have problems. Any actual computer problems you have will be entirely coincidental. Usually what they will do is show you the windows error log which always shows a lot of errors but these are normal and on all windows computers, they are not viruses.

Next they log onto your computer and lie to you about the numerous problems they pretend to find. Next they will attempt to get you to pay a few hundred dollars to "fix" the issues when in fact they actually do nothing too helpful.
Here is what Microsoft says on the subject:
http://www.microsoft.com/security/online-privacy/msname.aspx

Always remember, no legitimate tech support company would ever call you. Your computer does not report to Microsoft or any other company so if any tech support person calls you can trust it is a scam and just hang up.

No legitimate tech support company would ever call you, you would reach out to a tech professional if you needed help like you did just now with me.

Please do me a favor and take a moment to rate my service by clicking the stars above, 3 or more is very appreciated, we can still chat after rating if you need more help.

Thank you

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