Are you available now for a remote session? Please use this link:
Click on I Agree button, download then tool, then double click to run it.
It appears that you need to wake the printer when you first print it because its status says offline. So you need to right-click on it, then click Use Printer Online.
It shall print your print jobs by then.
I hope that helped.Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!
If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.