Hi there and welcome
Can you tell me the make and model of the tablet please?
You will have to reset the Tablet, it is the only way to remove the block.
It will return it to new and remove all your data, but you cannot avoid this, it is the whole reason for the security
To do the reset
The tablet is then reset and you can set it up again like new
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
I tried calling twice Martine but it went to voicemail