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Hi there and welcome
What exactly are you seeing on the screen of the iPad?
ok, this can refer to a number of things.
I need to know from you please, What exactly are you seeing on the screen of the iPad?
You will have to reset the iPad, there is no other way to remove this.
To do the reset
Connect the iPAd to the computer and open itunes
Hold the power and home button down until you see
"iTunes has detected an iPad in recovery mode..."
Click Restore iPad, let this complete and it should now work
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please.
ok, but this is why I offered to do it for you Beryl
Click accept to my proposal and I can do this for you.
Please click this link, click I agree and run the file please
It did not auto connect me, can you tell me when your online please.