Ask a Computer Question, Get an Answer ASAP!
Hi Neil and welcome.Sorry to hear you're having trouble with your computer.Just to be clear - you had someone call you and scam you for £200 stealing your Hotmail account so you called up a local tech guy to have a look at it and he created a new Hotmail account for you but what you're actually after is access to your old account. Correct?If so may I connect with you to troubleshoot this issue directly?Regards,Martin
Thank you. From your computer click the following link:
https://ngmt.screenconnect.com/?Session=6bd78392-c2a2-4434-8b19-88f655b5a9a8Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientLet me know once you've done that or if you need additional steps.Martin
It's a typical scam where you get a message on the screen saying your computer is infected or something alike and when you call they work their social engineering and get into your computer and compromise your data.I am a network security specialist and will do my best to get you back on your feet.I sent you a link to click on above so I can connect and work on this with you directly.Here it is again:https://ngmt.screenconnect.com/?Session=6bd78392-c2a2-4434-8b19-88f655b5a9a8