Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Install the app on both the phones and then start backing up data this will backup Apps, SMS, Contacts, Call logs, calender, bookmarks etc for free its a free app and save it on your email oh sd card.
Once its done run the Smartphone S4 open "Super backup" and run the restore option its that simple.
open this link on your phone and download super backup from the app store.
I see you have requested an additional service for secure remote assistance. I have accepted your additional service offer and i will be assisting your with the remote assistance to solve
the problem you have posted.
Click here to run remote session if you are chatting with me from a computer