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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8997
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
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Here i have 2 problems on my computer before i had windows 7

Resolved Question:

hi michael here i have 2 problems on my computer before i had windows 7 ultimate sound was ok then i upgraded to windows 10 im not sure if im no 8 or 10 but now no sound and problem with web cam no picture and same problem as before u fixed cant get into my yahoo account i put password and username not let me in could u fix problems n my computer please
Submitted: 1 year ago.
Category: Computer
Expert:  Mike the Mac Medic replied 1 year ago.

I can help you by remote.

Mike the Mac Medic and 5 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
i have used my mastercard give u 28 pounds
Expert:  Mike the Mac Medic replied 1 year ago.

OK using the computer that has the issue, go to the link below and click on Join your Session then select Download and allow the app to run, then look for my messages on your screen: http://mikethemacmedic.com:8040/?Session=3d93746d-f96b-4ffd-83ef-b9bb1470f587

Expert:  Mike the Mac Medic replied 1 year ago.

Did you download that app and run it?

Customer: replied 1 year ago.
ok thank u see what u can do for me if u can fix these problems then come back to me if u need any further assitance yes i done what u said
Expert:  Mike the Mac Medic replied 1 year ago.

I don't see it are you sure?

Expert:  Mike the Mac Medic replied 1 year ago.

OK got it

Expert:  Mike the Mac Medic replied 1 year ago.

I'm having a lot of trouble connecting is your internet slow? Please restart the computer then re-open the ScreenConnect app.