Hi George, when you say Arquiva is showing up in the Internet box, can you tell me exactly what you mean by that?
not computer literate as you can see, when I turn on computer and click on IE, there are 2 boxes at the top of the screen one long one short,
in the short box, arquiva shows up then it changes to yahoo, I just wondered what is was
Just so I can see what you see, would you mind if I connected to your computer?
Okay, I know you're a long-time customer so you've probably done this before. But just click this click, click the I Agree button, run the file that downloads and say OK to any security prompts. That should connect us. Let me know if you have issues with this:
coming up as dns error
Hmm, weird. Let me try again. One minute.
Let's try that one.