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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have had a Samsung SCX-4623FW printer for several years

Customer Question

I have had a Samsung SCX-4623FW printer for several years set up on wi-fi.
The connection was lost a week ago and having uninstalled and reinstalled all the software every day since then I still cannot get it to work
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello Tony, and thank you for choosing JustAnswer.com

.

I would like to help you get your Printer back on the network, but it may be difficult on a chat session.

So i would recommend a Remote Session to your computer, which we can then check your printer, and network statuis, and troubleshoot.

Let me know when you are ready to continue.