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Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please tell me if you are unable to open Outlook on your computer, or another device, such as phone or tablet?I am awaiting your reply.Thanks,IT Miro
Thanks for the information!
Please tell me if you get an error message when trying to open Outlook on your computer, or something else happens?
Also, are you using a Windows or a Mac computer?
OK.I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
Here are the instructions on how to connect with me:Please click on the link below to download a secure remote assistance program.http://www.justanswer.com/remotedesktop/join.aspx?Session=0c1041f7-56ca-4e08-b425-9e9310329f3eWhen a new web page opens, click the green "I Agree" button, and run the downloaded file (named Elsinore.ScreenConnect.Client) by double-clicking it. Permit the connection if asked so that I can connect. We will then be able to chat as well.
Problem with Outlook has been successfully solved via secure remote assistance. Everything should work properly now.For any other issue, feel free to contact me again.Regards,IT Miro