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IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I cannot open my outlook

Resolved Question:

I cannot open my outlook
Submitted: 9 months ago.
Category: Computer
Expert:  IT Miro replied 9 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you are unable to open Outlook on your computer, or another device, such as phone or tablet?

I am awaiting your reply.

Thanks,
IT Miro

Customer: replied 9 months ago.
Cannot open on computer but can open on iphone
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  IT Miro replied 9 months ago.

Thanks for the information!

Please tell me if you get an error message when trying to open Outlook on your computer, or something else happens?

Also, are you using a Windows or a Mac computer?

Customer: replied 9 months ago.
Windows - no message it just does not open
Expert:  IT Miro replied 9 months ago.

OK.

I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.

Let me if you would like that.

Thanks,
IT Miro

Customer: replied 9 months ago.
Expert:  IT Miro replied 9 months ago.

Here are the instructions on how to connect with me:

Please click on the link below to download a secure remote assistance program.

http://www.justanswer.com/remotedesktop/join.aspx?Session=0c1041f7-56ca-4e08-b425-9e9310329f3e

When a new web page opens, click the green "I Agree" button, and run the downloaded file (named Elsinore.ScreenConnect.Client) by double-clicking it. Permit the connection if asked so that I can connect. We will then be able to chat as well.

IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3140
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
IT Miro and 2 other Computer Specialists are ready to help you
Expert:  IT Miro replied 9 months ago.

Connected.

Expert:  IT Miro replied 9 months ago.

Problem with Outlook has been successfully solved via secure remote assistance. Everything should work properly now.

For any other issue, feel free to contact me again.

Regards,
IT Miro

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