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Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17383
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I am please can you help as i am stressed i have just

Resolved Question:

hi i am dave please can you help as i am stressed i have just purchased windos 10 but can not down load it have phoned the help centre but its complcated as i can speak to anyone so please help
Submitted: 11 months ago.
Category: Computer
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 11 months ago.

Hi Dave,
My name is***** will try my best to help you with your question.

Sorry to hear you are having this issue with Windows 10.

What version of Windows are you currently using?

What is the make and model number of your computer?

Have you checked in your Download folder to see if the download is there?

Have you tried using a different web browser to download Windows 10?

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Pete.
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Customer: replied 11 months ago.
hi Pete thanks changed browser work well all down loaded thank you can you help on another problem I have loaded magix photostory 2016 but it wont let me do my photos as it keeps sending a meassage install driverproviding open2.0 or higher can you help with this one as I seem to be having a problem as I do not know a lot about all this

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