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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10108
Experience:  Computer specialist
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What if you have put in your password but then found that

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What if you have put in your password ***** then found that the computer will not accept that password ? is there anyway that I can get around it ?.
I have all the proof that it is my laptop is mine and the laptop is the latest one out the
Acer 15.6" laptop AMD-A9410 processer with 8Gb RAM 1Tb HDD & 128 SSD
I have spent over a day just trying to work out the password, I know what I put in but if there was any part of that word that was in error then I effectively been locked out?

Hi Andrew ,

My name is***** am sorry to hear that you are having this issue. I will be glad to assist you with this.

Is there an email address on the lock screen of your acer?

Randy Computer Tech and other Computer Specialists are ready to help you

okay, thank you.

Are you on a windows computer now?

Customer: replied 1 year ago.
I had only just bought the laptop and it has not yet been setup properly I am using the desktop to send the e-mails but the address will be the same anyway,***@******.***

okay, I am going to send a code to that email address. Let know the code when you get it. Reply here with the code please.

did you get the code on your gmail?