Welcome, I am Cory.
Are the accounts gone on the left and only 1 is showing at the top?
Are you still there?
I am familiar with this issue. If we connect remotely, I can fix it for you quickly.
Please click http://www.justanswer.com/remotedesktop/join.aspx?Session=68da5b2a-6a97-44fc-99a5-8dc533c81bc9 to connect remotely.
Issue fixed via remote service.