Check that there is nothing in the charging socket - no lint or other debris, etc.
Try cleaning it out with compressed air or a vacuum cleaner.
Let me know if that helps?
Do you have another charger you can try?
Ok, great news! I would return the new one if I were you :)Pete.
That is great news, thanks for letting me know!
Kindly take a moment to rate my service on your question page :)Have a great day,